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You Do Not Have to Match Their Energy
What to Do When a Client Hates the Hair You Were Proud Of Every time I get on Facebook, I see another post from a stylist about an upset client. The client is angry. The stylist is hurt. Screenshots are being analyzed. Everyone in the comments is choosing a side. Before long, the original hair concern has become a full-blown emotional battle between two people who both feel unheard. As professionals, sometimes we have to take a step back—or take ourselves back to school—becau
Amber Gresham
Aug 227 min read
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